5 Common Mistakes to Avoid During Long-Distance Towing

Planning a long-distance towing journey can be stressful, and a single error can lead to expensive repairs. Whether you are transporting a non-runner vehicle or sending a car for specialist repair, avoiding these five common pitfalls is the last line of defense against transit damage.

At stationoneautos, we see these mistakes often. Here is how you can safely prepare your vehicle and ensure safe vehicle transport every time.

1. Using the Wrong Towing Method for Your Gearbox

One of the most expensive mistakes is ignoring your car’s transmission requirements.

• The Mistake: Towing an automatic or 4×4 with the drive wheels on the ground.

• The Fix: Always opt for flatbed towing for automatic transmission vehicles and 4×4 towing. If a flatbed isn’t available, you must perform fluid and mechanical checks or disconnect the drive shaft to prevent the steering from locking or gears from burning out.

2. Failing to Document Pre-Existing Damage

If you don’t have proof of your car’s condition before it leaves, you can’t claim for damages later.

• The Mistake: Handing over the keys without taking photos.

• The Fix: Take high-resolution, dated photos of all pre-existing scratches and dings. This is essential for protecting your asset during towing. Ensure you have clear visibility and access to the odometer and VIN for your records.

3. Leaving Valuables or Loose Items Inside

A long-distance towing journey involves vibrations and movement that can damage the interior or attract theft.

• The Mistake: Treating your towed car like a moving van.

• The Fix: Practice strict personal item removal. Always remove valuables from the vehicle. Additionally, check for broken trim, mirrors, or bumper covers on the outside and secure them so they don’t fly off on the motorway.

4. Not Disclosing Mechanical Issues to the Specialist

Your vehicle recovery specialist needs to know exactly what they are dealing with before they arrive.

• The Mistake: Forgetting to mention that the brakes are seized or the steering is locked.

• The Fix: Provide full vehicle details, including vehicle height, weight, and ground clearance. This ensures the operator brings specialized skates or winching gear to load your car safely without dragging it.

5. Forgetting to Confirm the Drop-Off Details

Logistical errors can lead to your car being left in an unsecure location or delayed at a closed shop.

• The Mistake: Not having a confirmed contact at the destination.

• The Fix: Confirm the drop-off address in writing and provide the name of the receiving garage manager. Ensure the flatbed tow truck has enough space to unload the vehicle safely when it arrives.